Shipping policy

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

Please note: tracking information will be updated online two(2) business day after your order has been shipped.

If duties and taxes are included in the final price at check out, your order will be shipped Incoterms 2020 - DPU (delivered at place unloaded). Upon delivery, you will not be required to pay any additional fees.

If duties, taxes and fees are not included in the final price at check out, your order will be shipped Incoterms 2020 - DPU (delivered at place unloaded). As such, your order may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.

For orders to be shipped to the United Kingdom and Australia, please kindly note that your order will be shipped Incoterms 2020 - DDP (delivered duty paid). Upon delivery, you will not be required to pay any additional fees.